TERMS OF SERVICE

These Terms of Service govern the diagnostic, programming, tuning and related automotive services provided by KardoTuned LLC. By booking an appointment, authorizing work on your vehicle, or using this website, you agree to them.

1. Who We Are

KardoTuned LLC is an owner-operated automotive diagnostics, programming and tuning business based in Lithonia, Georgia, serving Metro Atlanta. These terms apply to services booked through this website, by phone, by text or in person.

2. Quotes and Approval

We confirm the price with you before work begins, and work is limited to what you approve. If we find something else that needs attention, we'll explain it and get your approval before doing more. Starting prices on our website are estimates; your final price depends on the vehicle, its condition and the time required.

3. Appointments and Deposits

A $75 deposit secures your appointment and is applied to your final bill. Give us at least 24 hours' notice to reschedule and your deposit carries over to the new date or is refunded. Without notice, the deposit may be kept to cover the reserved time. Once diagnostic testing begins, the deposit applies to that testing.

4. Diagnostics

The diagnostic fee covers testing time. We identify the most likely cause based on testing, but some problems, especially intermittent ones, can take more than one visit, and a single repair may not resolve every symptom. If you approve the repair within 7 days, the diagnostic fee is applied toward it.

5. Programming and Coding

Programming depends on the vehicle, the module, software availability and manufacturer security access. We confirm compatibility before booking whenever we can. If a module can't be programmed because of an issue on our end, you aren't charged for the programming. Used or customer-supplied modules may be incompatible, damaged or locked, and we can't guarantee they will work.

6. Performance and Transmission Tuning

• Tuning is designed for mechanically healthy vehicles. Existing mechanical or electrical problems may need repair before tuning.
• Modifying factory software may affect your manufacturer's warranty. Please check your warranty before tuning.
• You are responsible for operating your vehicle in line with applicable laws, including emissions laws.
• Revisions are included for 30 days after your tune, for the same parts and fuel. New parts or a fuel change may need a re-tune.
• Custom calibrations are licensed for your vehicle only and may not be shared or resold.
• Results vary by vehicle, condition and modifications. Specific power gains are not guaranteed.

7. Remote Tuning

Remote tuning requires a compatible tuning interface, a laptop and a healthy vehicle. You agree to follow our instructions, keep the vehicle on stable power while flashing and send the data logs we request. We can't be responsible for problems caused by interrupted flashes, unsupported hardware or skipped instructions.

8. Mobile Service

Mobile service depends on location, power and equipment needs. Please make sure the vehicle is parked somewhere safe where work is allowed. A trip fee may apply and is credited toward approved on-site work. If a job can't be finished on-site, we'll recommend next steps.

9. Key Programming

For security, we require proof of ownership (title or registration matching your ID) before programming keys. Some key and immobilizer work is performed with our partner, Lockout Automotive.

10. Inspection Reports

Inspection reports describe what the evidence shows at the time of inspection. They are our professional opinion and do not guarantee the outcome of any claim, dispute or purchase.

11. Parts

Parts carry their manufacturer's warranty. We aren't responsible for the quality or fit of parts you supply, or for labor to replace a customer-supplied part that fails.

12. Payment and Financing

Payment is due when the work is complete, unless we agree otherwise in writing. We accept card payments through Square and financing through Synchrony Car Care, Afterpay and Affirm. Financing is provided by those companies, subject to their approval and terms. KardoTuned does not make credit decisions.

13. Picking Up Your Vehicle

We'll let you know when your vehicle is ready and agree on a pickup time that works for you. Please remove valuables before drop-off; we aren't responsible for personal items left in the vehicle.

14. Our Work Policy

Our diagnostic, tuning and programming policies are summarized at kardotuned.com/pricing#policy. If you're not happy with our work, contact us and we'll work with you to make it right.

15. Limitation of Liability

To the extent allowed by law, our total liability for any service is limited to the amount you paid for that service, and we aren't liable for indirect losses such as loss of use or lost profits. Nothing in these terms limits rights you have under Georgia law that can't be waived.

16. Website Information

Information on this website is general and may change, including listed prices and services.

17. Resolving Concerns

If you have a concern, please contact us first so we can try to resolve it directly. These terms are governed by Georgia law.

18. Changes to These Terms

We may update these terms. The date at the top shows the current version.

19. Contact