PRIVACY POLICY

KardoTuned LLC
Effective Date: June 9, 2026

KardoTuned LLC ("KardoTuned," "we," "us," or "our") operates the website kardotuned.com (the "Site") and provides automotive diagnostic, performance tuning, and module programming services in Metro Atlanta, Georgia. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By using our Site or booking a service with us, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly. When you submit our intake form, book an appointment, or contact us, we may collect:

• Your full name, phone number, and email address
• Vehicle information, including year, make, model, and Vehicle Identification Number (VIN)
• A description of the issue, service requested, or performance goal
• Any additional information you choose to share about your vehicle or service history

Payment information. Deposits and payments are processed through our third-party payment processor (Square). When you submit a deposit or payment, your card details are collected and processed by Square directly. We do not store full payment card numbers on our systems. We may retain records of transaction amounts, dates, and confirmation details.

Information collected automatically. When you visit the Site, we (or our website and hosting providers) may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit, including through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your service appointments
• Process deposits and payments toward your service total
• Diagnose, service, tune, and program your vehicle
• Communicate with you about your appointment, service status, estimates, and follow-up
• Maintain records of work performed for warranty, support, and reference purposes
• Operate, maintain, and improve our Site and services
• Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share information only in these limited situations:

• Service providers. With third parties that help us operate, such as our payment processor (Square), website and hosting platform, scheduling tools, and communication services. These providers may access your information only to perform services for us.
• Legal requirements. When required by law, subpoena, court order, or to protect our rights, property, or safety, or that of others.
• Business transfers. If KardoTuned LLC is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as needed to provide our services, maintain service and transaction records, comply with legal and tax obligations, and resolve disputes. Vehicle and service records (including VIN and work performed) may be retained longer for warranty and reference purposes.

5. Cookies and Analytics

Our Site may use cookies and similar technologies to operate the Site and understand how visitors use it. You can usually adjust your browser settings to refuse cookies, though some Site features may not function properly if you do.

6. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Payment data is handled by Square under its own security and PCI-compliance standards.

7. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information (subject to records we are required to retain), and you may opt out of non-essential communications at any time. To make a request, contact us using the details below.

8. Third-Party Links

Our Site may link to third-party sites and services, including our social media profiles (Instagram, Facebook) and our Google Business Profile. We are not responsible for the privacy practices of those third parties.

9. Children's Privacy

Our Site and services are not directed to individuals under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision. Continued use of our Site or services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us